Why was my order canceled?Updated 8 months ago

We are truly sorry if your order has been canceled. Occasionally, an item may be sold out in the shop even though it is displayed as available.

It is possible that very popular items may be out of stock shortly before you complete your order. In rare cases, our system may not be able to be updated in time, which means that the order may have to be canceled retrospectively.

We are very sorry if the item you want is sold out. In this case, you can set up a notification about availability on the product page.

If you have any further questions about cancellations, please do not hesitate to contact our customer support team.